Team inbox
Every conversation on one screen, with the chat in the middle and the customer and order details beside it.
This demo is live right now
WooCommerce Order Communication Pro
Support email loses track of which order a question belongs to. WooCommerce Order Communication puts a private chat on each order. Customers write from My Account, and your team answers from one inbox.
The version you are exploring on this live demo is exclusive to the DevDiggers website.
Pick a way in
Opens in a new tab. Sample data only, so nothing you do here touches a real store.
14-day
Money-back guarantee
4.9/5
Trustpilot, Google and Envato
158+
Countries using our plugins
24x7
Human support, no bots
Inside the plugin
Everything you can try in this demo
Open the demo above and work through each of these the way your customers would.
Live chat with files
Messages arrive without a page reload, with read receipts. Attach images, PDFs and Word files by drag or paste.
Saved replies
Templates with placeholders fill in the customer name and order number in one click.
Private notes
Leave notes in the thread for your team. The customer never sees them and no email goes out.
Status messages and auto reply
Send a message when an order changes status, and an instant reply while your team catches up.
Business hours
Block messages outside opening hours, or accept them and reply with your hours.
Response time dashboard
Track messages, conversations awaiting a reply and your average first response time.
“Talking to customers inside the order page stopped our support inbox from overflowing. People feel better looked after too.”
What you get after the demo
The same team that builds the plugin answers your tickets.
Continuous improvements
New features and fixes ship regularly, and updates are included with your plan.
Priority support
Reach real engineers who know the codebase, not a first-line script.
Easy to set up
Clean settings screens and sensible defaults, so you are live without a developer.
From the Maker
Dear WooCommerce store owner,
Half of support work is figuring out which order somebody means. Keeping the conversation attached to the order removes that step entirely.
We hope you like using it as much as we liked building it.
Best regards,
The DevDiggers TeamPut this plugin to work on your store
Loved by store owners in 158+ countries and rated 4.9/5 across Trustpilot, Google and Envato. Every plan is covered by a 14-day money-back guarantee.