WooCommerce Order Communication
Stop wasting time searching through messy email threads when an order goes wrong. This tool adds a private chat box right inside the order screen. Now you and your customer can talk directly exactly where the problem is happening.
“Chatting directly inside the order page stopped our support inbox from overflowing. Customers feel so much more cared for.”
Powerful Features
Everything you need to scale your WooCommerce business
Direct Order Chats
Start a private, easy-to-use message thread with a customer about a specific order.
Automatic Chat Triggers
Automatically open a chat thread when an order hits a specific phase, like "Processing".
Send Photos & Files
Allow both you and your customers to easily share pictures or files inside the chat box.
Get Admin Alerts
Receive an instant email the moment a customer replies to your message.
Notify Your Customers
Automatically email your customers to let them know you've replied to their question.
Custom Chat Colors
Change the colors of the message bubbles to match your brand's unique style.
Keep Everything Organized
All messages stay securely attached to the correct order so you never lose track of a conversation.
Continuous Improvements
We keep improving the plugin with new features and fixes.
Priority Support
Get faster help from our expert team when you need it.
Easy to Use
Simple setup and clean interface — no technical stress.
From the Maker
Dear WooCommerce Store Owner,
When something goes wrong with an order, finding the right emails takes forever. We added this inside-order chat so you and your customer can talk directly on the screen where the problem is actually happening.
We hope you love using it as much as we loved building it.
Best regards,
The DevDiggers TeamReady to transform your customer experience?
Join 100,000+ store owners who trust DevDiggers for high-performance WooCommerce solutions.