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Order Communication for WooCommerce

Order questions land in your inbox with no order number, then wait. Order Communication for WooCommerce gives every order its own private chat. Customers write from My Account and your team answers from one inbox.

The version you are exploring on this live demo is exclusive to the DevDiggers website.

4.9/5 across Trustpilot, Google and Envato

Pick a way in

Opens in a new tab. Sample data only, so nothing you do here touches a real store.

14-day Money-back guarantee
4.9/5 Trustpilot, Google and Envato
158+ Countries using our plugins
24x7 Human support, no bots
Inside the plugin

Everything you can try in this demo

Open the demo above and work through each of these the way your customers would.

A chat on every order

One conversation per order, under the order details in My Account and on the order edit screen.

Live updates

New messages appear on both sides without a reload, with a Seen tick once they are read.

Team inbox

Every conversation in one place, with search, Awaiting Reply and Closed filters and the order details beside it.

Email alerts both ways

The store hears when a customer writes. The customer gets a button back to the chat when you reply.

Unread counts

A badge on the menu, a Messages column on the orders list and new reply markers in My Account.

Choose the order statuses

Decide which statuses customers can message on. Your team can always reply.

Dashboard

Messages received, replies sent, conversations awaiting a reply and a daily activity chart.

“Talking to customers inside the order page stopped our support inbox from overflowing. People feel better looked after too.”
Nina H. Customer Support

What you get after the demo

The same team that builds the plugin answers your tickets.

Continuous improvements

New features and fixes ship regularly, and updates are included with your plan.

Priority support

Reach real engineers who know the codebase, not a first-line script.

Easy to set up

Clean settings screens and sensible defaults, so you are live without a developer.

From the Maker

Dear WooCommerce store owner,

Half of support work is figuring out which order somebody means. A chat that lives on the order removes that step, and it should not need a monthly chat service.

We hope you like using it as much as we liked building it.

Best regards,

The DevDiggers Team

Put this plugin to work on your store

Loved by store owners in 158+ countries and rated 4.9/5 across Trustpilot, Google and Envato. Every plan is covered by a 14-day money-back guarantee.